1. How do I order?
Select the spare parts that you want to purchase and click on Add to Cart. When you are ready to checkout, click on the Cart and you can proceed to our payment page. SEE MORE
2. Can I save my items to be purchased later?
Yes, you can choose to add any item to your Wish List and purchase them at a later date. However do note that items added into your Wish List is for your convenience to purchase them later. The items are not reserved so do make your purchases as soon as possible before they run out!
3. Must I register as a member in order to make a purchase?
Yes. Registering your data allows us to ensure your order gets to you. Future purchases will be a breeze since we will have all of your necessary information in record.
4. Can I amend my order after I have made payment?
You may contact us at Contact Us within 12 hours of payment to make an amendment to your order and we will endeavour to meet your request to the best of our ability. However, do understand that we aim to fulfil and deliver our orders promptly. Nonetheless, if an order has already been processed, you are not allow to amend it anymore.
5. Why was my order cancelled?
Your order will be automatically cancelled if we do not receive any payment details from you within 2 days.
1. What kind of payments do you accept?
For local (Malaysia) orders, we accept payment via internet banking or ATM transfer.
2. Which bank and accounts do I transfer to for ATM/I-banking?
You may make same-bank transfer or inter-bank instant transfer to the accounts below.
Lee Teck Chuan
Lee Teck Chuan
However, we encourage same-bank transfers (i.e. Maybank to Maybank or Ambank to Ambank).
5. How long do I have to make payment after I checkout?
We abide strictly to a 2 days deadline. Orders will be cancelled if you do not update us with your payment details within 2 days. You can resubmit a new order if you are not able to perform the transfer within 2 days.
1. What are the types of delivery services that you provide?
We are using GDex as our primary delivery service. Some orders will be shipped by using local transport service.
2. How do I check if my order has been shipped out?
You can check the status of your orders by logging into your account and clicking on ‘My Orders’.
3. I have not received my order. What should I do?
Our delivery times are based on the number of working days (Monday – Friday) you should expect to receive your delivery by. If your order has been shipped out and it has not arrived in the estimated delivery time as stated below, please contact us at Contact Us.
Our estimated delivery time is 7-12 working days from receipt of payment.